Import issue from csv saving Parent-Child relationship

[Andrea Ianni]

Hi guys

we are moving from RTC to Jira and we used the Epic->Story->Task hierarchy and I know that now we have to change our mind and start thinking to Epic ->Story->Sub-Task.

My exported RTC workitems in CSV have the following structure:

Type    Id    Summary    Description    Parent ID    Epic ID    Status    Priority    Severity ... (I have 55 columns in my csv)

Obviously, ID is an unique identifier in CSV (and also in my RTC system).

This could be an example of my CSV:

 Type    Id    Parent ID    Epic ID    ...
Epic      1                    
Story     2                    1
Task      3        2
Task      4        2
Defect    5     

I try importing my CSV using this map options:

ID -> Issue ID (sub-task field)

Parent ID -> Parent ID (sub-task field)

Type -> Issue Type (issue field) mapping Task to SubTask IssueType

At this moment, relationship between Epic and Story is not my priority (but if someone have any idea to solve also this issue :) )

But no parent-child relationship is created in Jira....Where am I wrong?

Additional Info:

Jira version: 7.2.3

CSV size: > 80Mb (I have increased the attachment file limit to 100 Mb)

[Nic Brough -Adaptavist-]

It looks like you have the right idea for parent/child here, but it's not working.

Does this import bring in the tasks at all?  If so, what is the type of issue they create?  And is that type a sub-task type or not?

[Andrea Ianni]

Hi Nic...sorry for delay. My issue is related to my CSV files that was not well formed.

Thanks