we are moving from RTC to Jira and we used the Epic->Story->Task hierarchy and I know that now we have to change our mind and start thinking to Epic ->Story->Sub-Task.
My exported RTC workitems in CSV have the following structure:
Type Id Summary Description Parent ID Epic ID Status Priority Severity ... (I have 55 columns in my csv)
Obviously, ID is an unique identifier in CSV (and also in my RTC system).
This could be an example of my CSV:
Type Id Parent ID Epic ID ...
Story 2 1
Task 3 2
Task 4 2
I try importing my CSV using this map options:
It looks like you have the right idea for parent/child here, but it's not working.
Does this import bring in the tasks at all? If so, what is the type of issue they create? And is that type a sub-task type or not?
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