Import csv into Next-Gen project?

Gerhard_Basson December 11, 2018

Can I import a CSV file into a next-gen project?

6 answers

2 accepted

2 votes
Answer accepted
Dario B
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 19, 2019

Hello,

I am adding this in case other users are going to search for a way to do so.

Importing issues from CSV to next-gen projects is possible as long as you don't map any custom field in the Next-Gen project. This is because of the below bug:

Please review above bug ticket for details. 

0 votes
Answer accepted
Gerhard_Basson December 13, 2018

Seems we will need to wait for the Next-Gen projects to gain more functionality.

4 votes
Patrick Cartier [Candylio]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 11, 2018

I'm not sure about importing directly to an existing next gen project, but as a workaround you could import the issues into a normal Jira project then move them over to the next gen project as specified in this documentation:

https://confluence.atlassian.com/jirasoftwarecloud/migrate-from-an-next-gen-project-to-a-classic-project-957974933.html?_ga=2.112368196.1975728425.1544404650-1760366298.1538725681

Hope this helps!

Gerhard_Basson December 11, 2018

Yes, I did exactly this. The biggest challenge is the custom fields. I modified / created the fields with exactly the same names on both projects, but the Move does not map the fields so the values are not moved over. Bummer!

Like andrés likes this
Patrick Cartier [Candylio]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 11, 2018

How about copying the issues instead of moving them?  There are some people who said they did that here:

https://community.atlassian.com/t5/Next-gen-articles/Everything-you-want-to-know-about-next-gen-projects-in-Jira/ba-p/894773

Look at Joshua Sabol's comment

andrés
Contributor
May 2, 2020

@Gerhard_Basson Did you ever find a solution? I've been trying to bulk move issues from one "next-gen" project to another for days but nothing has worked (tried CSV export/import, bulk move, created support tickets with Atlassian, etc.).

Thanks

Gerhard_Basson May 2, 2020

No, we basically abandoned next-gen projects. These projects seem to be very isolated in their use - great for smaller single projects and business type projects, but not when you want to manage a group of 5 software development projects and need to interact between them. And we found the integration with Bitbucket also an issue. So we use "standard" software projects across the board.

Like andrés likes this
2 votes
Alice Desrochers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 29, 2020

I went into my Next-Gen project settings -> Features.

Enabled the issue navigator.

Then when i go back in my project I have an Issue tab that appeared. Click on the issue tab, the regular blue Create button appears at the top from which i create a new issue. This gives the same options as in a classic project to upload a csv.

The "import" issue is located in the top right corner of the Create issue window.

Daniel Flynn July 27, 2020

Where is this setting located?

Alice Desrochers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2020

Project settings should be at the left of your screen at the bottom of the sidebar list.

You should see your project name, with Roadmap, Backlog, Board underneath ... at the bottom of that list there should be Project Settings.

Once you click on Project settings, the sidebar will change and you should see the Features option.

Like Dario B likes this
0 votes
Larry
Contributor
September 10, 2020

Almost 2 years on and it still doesn't work.

0 votes
Jeffrey Chongsathien September 2, 2019

Works for me - need to use in my CSV:

  • Issue Type: "Subtask"

and in my config.txt

  • "jira.field" : "parent id"
  • "jira.field": "Story point estimate"

We had to abandon assigning the imported tickets to a Sprint because the Sprint field seems to require an ID, not the name.

Suggest an answer

Log in or Sign up to answer