We planning to migrate from Mantis to JIRA Cloud. Currently, I'm testing the import of issues using a csv file. Importing the issue information works just fine, the problem is with importing the attachments. I've read the information on the Atlassian site and in the community, but I can't make it work. I think the best way for me is to import the attachments from a dropbox or google drive shared folder.
JIRA seems to import only a part of the url instead of the attachment. Also, I have to create an url for each file I want to import and each url is different. This is a lot of manual work, since we have a lot of attachments to import.
Hope anyone can help or advice. Maybe with an example of importing from dropbox?
Many thanks in advance.
I believe you will need Atlassian Support's help on this one. The attachments have to reside in the attachments directory, which is not accessible to you as a Cloud customer since Atlassian manages all of the sysadmin stuff for you on Cloud.
This page might help you out:
Since launching the Jira Software 8.0 and Jira Service Desk 4.0 platform releases in February, many of you have been asking when the next Enterprise release will be so you can take advantage of the m...
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