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Import a attribute Jira User into a Insight ObjectType

I have an Object Type with the Jira User attribute. Now I want to do a csv import, but both the name and email address in the Jira User column get the error "Validation failed for attribute: jira user. Reason: Invalid value provided." What value should I use in the csv to import Jira User?

Regards, Groeten, Marco

2 answers

I found that if you export the assets from the schema and choose the data consistent format, you will see how Insight looks at that field. For instance, I have an attribute set up as "User" and tied to all users in my instance, however, I can't use their proper name (First Last) or their email address. It appears that I would have to know their internal user ID to do an import, and I'm hoping someone else has solved for this so that I don't have to do this... 

I learned the same today. Lack of functionality. However you can import all Jira users to CSV from Jira's user management and that file has internal user IDs. After that you need to play with the excell and map the Ids to the users.

Hi Marco,

Did you manage to find out how to import Assets via csv with Jira Users assigned?

I haven't been able to find any information on how to do this.

I'm also trying to find information on this process, and what format I need to enter the jira user names into the csv, to avoid validation error when importing the csv.

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