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Import Certificate into the Trust-store

DeepakBhatia Nov 27, 2011


I am executing the command below in the JIRA User Guide

But I get the following error


Deepak Bhatia

[root@localhost ~]# keytool -import -alias tomcat -file file.cer
Enter keystore password:
keytool error: java.lang.Exception: Certificate reply and certificate in keystore are identical

2 answers

1 accepted

7 votes
Answer accepted

your command only trys to import the cert to your local keytore (on windows User/USERNAME/.keystore). In this keystore the tomcat file is already existing.

You Should add the certificate to your JIRA's JRE.

keytool -import -file tomcat.cer -alias tomcat -keystore "%JAVA_HOME%\lib\security\cacerts"

But Attention, if your are using a JDK for your JIRA (i think you ever need a jdk to run JIRA) you have to use the "jre" folder in your JDK

keytool -import -file tomcat.cer -alias tomcat -keystore "PATH_TO_JDK\jre\lib\security\cacerts"

If you want do change the certificate in your local keystore you have to remove the old one proviously

keytool -delete -alias tomcat

Don't forgot to restart your JIRA after changes :)

asadullah rahmani Jul 06, 2014

how can restart JIRA ,whitch command must be run to restart JIRA

Maitrey Patel Jul 25, 2017

To restart JIRA try following:

C:\Program Files\Atlassian\JIRA\bin>stop-jira.bat

C:\Program Files\Atlassian\JIRA\bin>start-jira.bat

Change your path accordingly.

0 votes
Mhlaba Apr 06, 2017


I am mhlaba can anyone please assist as we trying to re-new a certificate for JIRA. we have already received the certificate but we trying to install it on JIRA but the is no luck.

can anyone assist?

anieissac May 09, 2017

hi...did this work..i,m trying to import .pfx file. it doesnt work..any luck?

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