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Implementing Zap on Jira Cloud using Zapier

Stephanie
Stephanie June 17, 2021

I have attempted to create a Zap using Zapier whereby I can create an issue on my work's Jira Cloud project board. However, I keep encountering an issue when trying to enable my Zap after successfully creating it. It keeps giving the error "Error turning Zap on: Jira 6.x account is missing but required." 

I am unable to turn the Zap on because of this problem. If anyone could give advice on how to go about fixing or addressing this problem it would be much appreciated.

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marc -Collabello--Phase Locked-
marc -Collabello--Phase Locked-
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June 18, 2021

@StephanieHave you checked if the Zap is for Jira cloud?

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Stephanie
Stephanie June 25, 2021

Hi, thank you, I must've accidentally created it for Jira's desktop platform. All working now!

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