ICTIME - Apporval Button In Report is Greyed Out

Currently we are using ICTIME under a trial license. We are running reports to try and approve time sheets. However, the approval button is greyed out when we go to structure view. We have approval set to Mandatory under General Configuration. Any ideas on what we may be missing?



1 answer

This could either be a permission issue (current user is not assigned as approval manager to the project, see https://interconcept.atlassian.net/wiki/display/ICTIME/Project+Approval+Managers; in this case, no approval checkboxes should appear) or the work logs have already been charged and can't be approved any longer. If this does not solve the problem, please provide a screenshot of the problem and information about the exact JIRA and ictime version you are using.

Best regards

Hi Tobias, I have verified that I have permissions to approve in both projects. Is it an issue that I am trying to approve my own time? I am using JIRA 6.0.8 and ictime 4.4.1. I have also attached a screenshot.

I am having an issue attaching my screen shot. Basically the Approval Check mark is greyed out.

Hi Brian, please send the screenshot to jiraplugins at interconcept.de.

Suggest an answer

Log in or Join to answer
Community showcase
Alexey Matveev
Published Saturday in Jira

How to run Jira in a docker container

Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...

525 views 6 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot