Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


I would like to add the Teams field to our issues, but it's locked

Stijn Maes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 16, 2023

I'm configuring a new Jira instance for the company I am working for. We would like to assign issues to a team up front, so they can have their own backlogs. I would like to make use of the already existing Teams field for that, but when I want to add it it has the label " Locked" 

I am not completely sure why. Does it has to do with the kind of subscription? (I read it would be available for also free subscriptions) Or is it locked  by purpose for preventing incompatibilities?


2 answers

The Teams field is locked to prevent incompatibilities with Jira features. There are two ways to assign issues to a team up front:

Use a custom field and automation rules.
Use a third-party app.
I recommend using a third-party app if you need to assign issues to teams up front and have them have their own backlogs.

Here are some additional tips:

Make sure you understand your team structure and have a system for assigning issues to teams.
Use automation rules to help you assign issues to teams.
Communicate with your team members about how issues are being assigned.

0 votes
Tessa Tuteleers
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 16, 2023

Hi @Stijn Maes , 

a locked field simply means it is a Jira system field, you cannot change its' configuration. 

You can add teams to the field using the "Teams" menu in the top menu bar, and add it to screens you would like to use it in the screen configuration itself. 

Hope this helps! 

- Tessa

Suggest an answer

Log in or Sign up to answer