I want to renew my Atlassian OnDemand account , but i can't...
When i updated my payment details and entered my card information , it writes that
"Order is queued for processing" but still nothing is happens.
At the same time you can then email to firstname.lastname@example.org about your renewal request. Besides, please do ensure that you raise a support request under customer advocate project so that the sales team can assist you on this matter.
I have the same problem and submitted my request, so this must be something that happened recently w/ the ondemand instances. This happened after my 7 day trial expired so, it probably won't help anyone on this thread but in the future it would be best to make sure credit card information is updated before the trial expires. Unfortunately, I liked JIRA so much I already moved my entire business onto it, and now I'm in a bad spot. Lesson learned.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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