I got this solution from Atlassian knowledge base and have implemented it but somehow it is not working for me.
Mine is a company managed project, I have edited the workflow for the project and added the condition in the workflow that Do not allow transition of user story if sub tasks are open. Refer :
I have followed the steps mentioned in the document above but its not working as expected. Any suggestions are welcome.
Welcome to the community :)
As suggested by Neil, could you please check if the workflow was published as this should work
Also in case you would like to try automation
When all sub-tasks are done → move parent to done
When all child issues are completed → then close parent
Thank you,
Prachi
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