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I want to know what were the total number of open tickets by end of each month
1 answer
Hi @sunil jain ,
Welcome to the community!
You could use the built-in project reports, or you could use a dashboard gadget called "Created vs resolved", based on a project (or JQL filter).
You would set it to monthly for the last year, and choose to see the "Trend of unresolved issues", which would tell you what you need to know.
The project reports themselves do this to, and more:
Let me now if this is what you wanted!
- Tessa
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