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I want to know what were the total number of open tickets by end of each month

I want to know what was the total number of open tickets by end of each month for my project. For example, let's say the total number of open tickets was 10 in Jan, 20 in Feb....100 in Dec. Is there any way to get such a report?

 

1 answer

1 vote
Tessa Tuteleers Community Leader Jan 12, 2021

Hi @sunil jain , 

Welcome to the community! 

You could use the built-in project reports, or you could use a dashboard gadget called "Created vs resolved", based on a project (or JQL filter). 

You would set it to monthly for the last year, and choose to see the "Trend of unresolved issues", which would tell you what you need to know. 

Screenshot 2021-01-12 at 14.53.38.pngScreenshot 2021-01-12 at 14.56.07.png

The project reports themselves do this to, and more: 

Screenshot 2021-01-12 at 14.59.09.png

Let me now if this is what you wanted! 

- Tessa

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