I want to delete a user from jira but it is showing below mentioned error
Cannot deactivate user because they are currently the project lead on these projects: DPI, EBD, EK, MWM, MWH, PA, RP, RPB, RPD, VOB, WHR.
I tried to deactivate him but it is showing same error as mentioned above.Kindly revert as soon as possible.
Do not delete users
Users should be made inactive not deleted. JIRA uses a pointer to the user’s DB entry to display user information. If you delete a user when you open a JIRA issue the user worked on anywhere the user that would be displayed will cause a SQL error. Even if the user never logged on or were assigned a ticket the history of the ticket will get an error when you display it.
You need to remove them from the their roles first
I agree too, with all three comments above.
The reason Jira is refusing to delete them is that they are associated with data that matters. If you absolutely must delete a user instead of just deactivating them, then you must move their responsibilities first.
As long as you have issues or projects associated with a user you will not be able to delete that user. Best practice is to not delete the user but to set that user as inactive, this means that you retain the data and will not utilize a license for that inactive user.
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