Hi,
This is my first question to atlassian community. Hoping for some response.
We have recently few new service desk team members. I want to keep an eye on jiras assigned by them. (from incoming newly created jiras) Is it possible to make such filter?
For example : We get hundreds of new jiras everyday. I want to keep an eye on Jiras assigned by users 'x' and 'y' to any department.
Hi Mahendra Guru
You should have a look to the CHANGED operator then.
assignee CHANGED BY "agent1" OR assignee CHANGED BY "agent2"
You can also do:
assignee CHANGED TO "user1" BY "agent1"
(Note: This operator can be used with the Assignee, Fix Version, Priority, Reporter, Resolution, and Status fields only.)
Regards
Yes you can use simple JQL like this.
assignee = agent1
or
assignee in (agent1, agent2)
To get familiar with search functionality you can go to the Issue Navigator and use basic search.
Ravi
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.. I want to keep an eye on jiras assigned by them. Not assigned to them. Any newly created ticket will be without any department. So if 'x' member takes any actions on jiras then I want to keep record of all those jiras.
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