Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I stopped receiving email notifications Edited

Hi

I seem to be having the same issue. My notification settings have default settings to notify all assignee's/mentioned users etc.

Could it be this same issue?

 

Regards,

Douglas

1 answer

1 accepted

0 votes
Answer accepted

Hello Douglas,

Thank you for reaching out to Community!

There was a bounce on your email address and it was probably what was causing the notifications not being delivered: 

550: 550 [internal] [oob] The recipient is invalid.

I removed it and it should work now. 

Please, take your time to test and let us know how it goes.

Regards,
Angélica

Hi @Angélica Luz 

yes I have started getting Jira notifications again! :)

Thank you!

I saw that the other user who had this problem where it was fixed it then re-occurred.

Is there something that can be done to stop it re-occurring? is this a problem on my side that I can change or on Atlassian's side?

Hi Douglas,

I'm glad that it's working again!

It's not possible to prevent this issue from happening. The notification is sent by Atlassian, but something on the mail server blocks it from being delivered, so this issue is more related to the mail server than on our side.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you