You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
I was getting a new user in Confluence, and I logged in as that user. Now, the link to switch back will not work and I am locked out of my admin account.
Hi Kari,
so it may be that in fact you have switched back. There was (is?) a known bug where the reminder to switch back falsely continues to display. Can you verify that you are indeed not logged in as yourself after switching?
Hi Jack - Indeed, after clearing my browser cache and still getting this message, and after being unable to log into my personal Confluence site because I am still impersonating Fred, I am certain that I did not revert back to my own profile.
I ended up clearing my browser cache for the past 2 days, restarting my system, and then logging back into the Jira site. This fixed it temporarily.
Thank you, Kari
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I had the same issue, using Chrome as my browser - it seemed I was still logged in as the other user.
I closed all tabs where she was showing as the logged in user checked the setting in a tab where I was showing as the logged in user before I had logged in as her, but this then showed her as the logged in user.
I used Ctrl+F5 to refresh the page and then saw myself as the logged in user again.
This seemed to resolve the issue.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You should see a switch back as you move from screen to screen. If not simply logout by clicking the avatar and log back in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
That is how it used to work for me, which is why I was surprised that it appeared to not be working today. I've had no further issues since I refreshed the browser page with Ctrl+F5, perhaps F5 would have worked as well.
I'm not sure if it's a change on our end, but now if I select to be logged in as another user, there is a message that they will receive an email. It's been a while since I've tried this, but that is new to me too.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Yes the user is made aware. It has been that way for a long time now.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.