I was getting a new user in Confluence, and I logged in as that user. Now, the link to switch back will not work and I am locked out of my admin account.
Hi Jack - Indeed, after clearing my browser cache and still getting this message, and after being unable to log into my personal Confluence site because I am still impersonating Fred, I am certain that I did not revert back to my own profile.
I ended up clearing my browser cache for the past 2 days, restarting my system, and then logging back into the Jira site. This fixed it temporarily.
Thank you, Kari
I had the same issue, using Chrome as my browser - it seemed I was still logged in as the other user.
I closed all tabs where she was showing as the logged in user checked the setting in a tab where I was showing as the logged in user before I had logged in as her, but this then showed her as the logged in user.
I used Ctrl+F5 to refresh the page and then saw myself as the logged in user again.
This seemed to resolve the issue.
That is how it used to work for me, which is why I was surprised that it appeared to not be working today. I've had no further issues since I refreshed the browser page with Ctrl+F5, perhaps F5 would have worked as well.
I'm not sure if it's a change on our end, but now if I select to be logged in as another user, there is a message that they will receive an email. It's been a while since I've tried this, but that is new to me too.
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