I need to see 'time to resolution' as the date and time Edited

I need to see 'time to resolution' as the date and time the issue has to be resolved as per SLA.

Currently, it is shown in hours remaining. We are using  Jira cloud.

 

1 answer

0 vote
Alexey Matveev Community Champion Nov 28, 2017

Hello,

You have relative dates in your Jira instance.

If you are on Jira Server, then you can use the following guide to change dates:

https://confluence.atlassian.com/jirakb/disable-relative-dates-in-jira-applications-414187622.html

If you are on Jira Cloud, you should ask Atlassian Support.

Hi Alexey, 

 

Thank you for your response. 

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