I need to prevent user from creating sub-task

We used to use sub-tasks but have decided against using them anymore. I moved about 5,000 sub-tasks to one sub-task named simply "sub-task". The reason why is because you cannot bulk change a sub-task to be an issue. So I am stuck with one "sub-task" within my issue type scheme. My question is this: is there a way to allow sub-tasks (I don't want to manually move them to be issues) but prevent users from creating new ones? I have about 300 users and they are very difficult to train. Thanks!

4 answers

Hey Suzanne,

You can remove any subtask issue types from your issue type configuration scheme.

I should say I am looking for something within the workflow that would prevent users from creating sub-taaks.

0 votes
Boris Berenberg Community Champion Dec 29, 2014

There are some great suggestions from the user community around moving those sub tasks into issues: https://answers.atlassian.com/questions/37825

If you can get this working then you can just disable sub-tasks natively.

In the sub-task workflow in the Create Issue transition put a custom script validator (using Script Runner plugin):

import com.opensymphony.workflow.InvalidInputException
invalidInputException = new InvalidInputException("Subtasks cannot be created manually.")

Problem is that it will complain after user pressing 'Create' button, not before.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,165 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you