We used to use sub-tasks but have decided against using them anymore. I moved about 5,000 sub-tasks to one sub-task named simply "sub-task". The reason why is because you cannot bulk change a sub-task to be an issue. So I am stuck with one "sub-task" within my issue type scheme. My question is this: is there a way to allow sub-tasks (I don't want to manually move them to be issues) but prevent users from creating new ones? I have about 300 users and they are very difficult to train. Thanks!
In the sub-task workflow in the Create Issue transition put a custom script validator (using Script Runner plugin):
import com.opensymphony.workflow.InvalidInputException invalidInputException = new InvalidInputException("Subtasks cannot be created manually.")
Problem is that it will complain after user pressing 'Create' button, not before.
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