Why its not available for JIRA Cloud?

3 answers

1 accepted

Hi Lukas, 

the cloud instances have a very different architecture to the server instances. There we have to use the public REST-APIs provided by Atlassian and do the calculation on our servers. For the calculation of a lot issues and fields this approach is not very high-performance. Another way could be to store all the relevant data on our systems, but you don't want that we do this wink

Hope this helps!

If you have any further questions please do net hesitate to contact me directly at j.riedinger [at] decadis.de


Cheers Julian

Hi there,

we just released a new version of our add-on for JIRA Cloud.



Try it out! Give us feedback!


It's a little bit different then the server version.



Have a nice day!


Kind regards


0 vote

Because Atlassian have not selected the Server version for inclusion in Cloud and the authors have not written a version for Cloud (yet.  I don't know if they plan to)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,232 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot