I'm unable to edit, add or delete Service Desk template comments (Adaptavist ScriptRunner)

Marie Goodart (work)
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January 19, 2017

Selecting the edit icon, or the delete icon does nothing.

Create new link does nothing either.

 

How do I create a custom template comment?

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JamieA
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January 20, 2017

There was a bug introduced recently which caused this, but was fixed in the release yesterday: https://productsupport.adaptavist.com/browse/SRJIRA-2129

Please could you upgrade to the latest version: https://scriptrunner.adaptavist.com/4.3.16/jira/releases/current-release.html

 

Marie Goodart (work)
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February 20, 2017

Fixed! Thank you

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