I'm trying to add sender domain as a custom label field but this isn't working. Any Ideas?



I want to capture the sender's email domain as a custom label field rather than the standard JIRA label. How can I do this? The customfield name is "Client Domain" but I tried it with quotes, without quotes, with customfield id but none of them seem to work.

image2016-4-15 15:41:50.png




4 answers

Hi Gaj,

I am looking into this. Please can I ask what version of JEMH you are using?



Hi Mike,

Thanks Mike. Version:1.7.29 of JEMH on JIRA v6.4.9. Can you confirm that the correct syntax should be please?



Hi Gaj,

There appears to be a bug present which is stopping this particular setting from working. Please follow this issue ticket for updates: https://thepluginpeople.atlassian.net/browse/JEMH-4423. If a fix is needed, it is likely it will be addressed this week (some current developments need to be completed first however).

When the function is working again, the custom field name should be sufficient.

Apologies for this,


JEMH 1.7.79 has been released to the marketplace, and includes a fix for this problem. It will also be fixed in 1.8.35 and 1.9.10.




Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,825 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot