I have a problem with Better Excel for Jira plugin

[Sai Bandarupalli]

I was not able to export the report with Better Excel Plugin using Issue navigator( JQL Filter)

I was getting this error in excel when i try to export the report

Oops! Something went wrong while rendering your Excel spreadsheet.

Tip: probably a syntax error in the Excel template <issue-navigator.xlsx>.

java.lang.ArrayIndexOutOfBoundsException: 0 at sun.font.CompositeFont.getSlotFont(CompositeFont.java:375) at sun.font.CompositeGlyphMapper.initMapper(CompositeGlyphMapper.java:81) at sun.font.CompositeGlyphMapper.<init>(CompositeGlyphMapper.java:62) at sun.font.CompositeFont.getMapper(CompositeFont.java:433) at sun.font.CompositeFont.canDisplay(CompositeFont.java:459) at java.awt.Font.canDisplayUpTo(Font.java:2063) at java.awt.font.TextLayout.singleFont(TextLayout.java:470) at java.awt.font.TextLayout.<init>(TextLayout.java:531) at org.apache.poi.ss.util.SheetUtil.getDefaultCharWidth(SheetUtil.java:254) at com.midori.jira.plugin.betterexcel.renderer.taglib.AutoSizeTag.autoSizeColumns(AutoSizeTag.java:262) at com.midori.jira.plugin.betterexcel.renderer.taglib.AutoSizeTag.autoSize(AutoSizeTag.java:160) at com.midori.jira.plugin.betterexcel.renderer.taglib.AutoSizeTag.process(AutoSizeTag.java:139) at net.sf.jett.tag.BaseTag.processTag(BaseTag.java:231) at com.midori.jira.plugin.betterexcel.renderer.taglib.base.ProfilingTag.processTag(ProfilingTag.java:18) at net.sf.jett.transform.CellTransformer.transformCellTag(CellTransformer.java:306) at net.sf.jett.transform.CellTransformer.transform(CellTransformer.java:124) at net.sf.jett.transform.BlockTransformer.transform(BlockTransformer.java:72) at net.sf.jett.transform.BlockTransformer.transform(BlockTransformer.java:34) at net.sf.jett.transform.SheetTransformer.transform(SheetTransformer.java:148) at net.sf.jett.transform.SheetTransformer.transform(SheetTransformer.java:74) at net.sf.jett.transform.ExcelTransformer.transform(ExcelTransformer.java:416) at net.sf.jett.transform.ExcelTransformer.transform(ExcelTransformer.java:391) at com.midori.jira.plugin.betterexcel.renderer.impl.IssueXlsRendererImpl.renderXls(IssueXlsRendererImpl.java:283) at com.midori.jira.plugin.betterexcel.renderer.impl.IssueXlsRendererImpl.render(IssueXlsRendererImpl.java:178) at com.midori.jira.plugin.betterexcel.web.rest.XlsRestResource.renderIssues(XlsRestResource.java:143) at com.midori.jira.plugin.betterexcel.web.rest.XlsRestResource.generateXlsFromJql(XlsRestResource.java:134) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:41) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:110) at

[Mashiur Rahman]

I am having same problem
#better excel exporter

[Levente Szabo _Midori_]

@Mashiur Rahman This issue is for server, and the problem you mentioned here is for cloud, based on your tagging. It's most probably of very different nature. Our support is waiting for your ticket to arrive! Thanks for trying Better Excel Exporter for Jira!