I cant access "manage your app" in jirra

Nayereh Chenari
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November 14, 2023

Hi

My team already installed application but I can't access them. Whenever I click on "manage your app" under apps dropdown menue, it takes me to a redirecting page and takes long and then shows this error: 

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

We already checked and I have admin privilege.

would you please address this issue as I need to catch up with the team on our project for this term. 

Thank you for your help and support

Regards

Nayereh Chenari

 

2 answers

0 votes
Anair
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November 11, 2024

Hi,

 

I'm also experiencing this when clicking on "Manage your apps". 

It started happening after my account to set as an administrator.

Screenshot 2024-11-11 at 6.34.50 PM.png

 

Is there a solution?

 

Thanks!

Anair

0 votes
Sanjen Bariki
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November 14, 2023

Hi @Nayereh Chenari ,

 

Could you please attach the screenshot of the error ..?

 

Regards,

Sanjen

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