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I cant Reactive my Subscription for Zephyr Scale

Mina Rose Guevarra
Mina Rose Guevarra
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November 22, 2024

Everytime i open the zephyr scale this one shows up

 

"No license for SmartBear Zephyr Scale plugin has been found. Please purchase a license via the Atlassian Marketplace and try again.

If you think this message is wrong, please contact your JIRA administrators." 

I already tried to add a billing payment method and when i try to reactivate it wont let me. Screenshot_12.pngScreenshot_13.png

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Jack Brickey
Jack Brickey
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November 22, 2024

Hi @Mina Rose Guevarra , you might want to reach out to the vendor support directly. You can find a link to their support via the marketplace for their app.

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Priyanka R
Priyanka R
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November 23, 2024

Facing same issue here as well

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