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I cannot move Kanban Cards

When I use a third party touch screen - a Samsung Flip, connected to my Windows 10 PC, I'm unable to move the kanban cards from the touch screen. It works fine when I use the touch pad on the PC a HP Pro Book 440 G5.

When I move the cursor over a card, the cursor changes into a hand - that doesn't happen when i use external touch screen.

I've tried to connect to my external touch screen with both Miracast and via USB and HDMI cable, but with the same result. 

Is it a Window setting or is it a browser (MS Edge and Google Chrome has been tested) issue or is this function not supported at all by your software?

Kind regards

Peter Baltzer


1 answer

0 votes

Hi Peter,

Thank you for reaching out to Atlassian Community!
Currently, Jira does not work correctly on touch screens. We have a feature request suggesting for Jira to be "Touch friendly":
Please, click on vote and watch to receive updates about the feature.


The referred request was Created date in 2011 !!!!, any chance we get it in this century?

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