I cannot move Kanban Cards

Peter Baltzer Jensen December 4, 2018

When I use a third party touch screen - a Samsung Flip, connected to my Windows 10 PC, I'm unable to move the kanban cards from the touch screen. It works fine when I use the touch pad on the PC a HP Pro Book 440 G5.

When I move the cursor over a card, the cursor changes into a hand - that doesn't happen when i use external touch screen.

I've tried to connect to my external touch screen with both Miracast and via USB and HDMI cable, but with the same result. 

Is it a Window setting or is it a browser (MS Edge and Google Chrome has been tested) issue or is this function not supported at all by your software?

Kind regards

Peter Baltzer

 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2018

Hi Peter,

Thank you for reaching out to Atlassian Community!
Currently, Jira does not work correctly on touch screens. We have a feature request suggesting for Jira to be "Touch friendly":
- https://jira.atlassian.com/browse/JSWCLOUD-2793
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

Francisco Correa December 20, 2019

The referred request was Created date in 2011 !!!!, any chance we get it in this century?

Like OOoo likes this
OOoo October 31, 2022

3 years later, nothing changed.

Daniel Hamann January 28, 2023

Hello @Angélica Luz
is there meanwhile a solution for this topic?

Suggest an answer

Log in or Sign up to answer