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I cannot move Kanban Cards

Peter Baltzer Jensen
Peter Baltzer Jensen Dec 04, 2018

When I use a third party touch screen - a Samsung Flip, connected to my Windows 10 PC, I'm unable to move the kanban cards from the touch screen. It works fine when I use the touch pad on the PC a HP Pro Book 440 G5.

When I move the cursor over a card, the cursor changes into a hand - that doesn't happen when i use external touch screen.

I've tried to connect to my external touch screen with both Miracast and via USB and HDMI cable, but with the same result. 

Is it a Window setting or is it a browser (MS Edge and Google Chrome has been tested) issue or is this function not supported at all by your software?

Kind regards

Peter Baltzer

 

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Dec 06, 2018

Hi Peter,

Thank you for reaching out to Atlassian Community!
Currently, Jira does not work correctly on touch screens. We have a feature request suggesting for Jira to be "Touch friendly":
- https://jira.atlassian.com/browse/JSWCLOUD-2793
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

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Francisco Correa
Francisco Correa Dec 20, 2019

The referred request was Created date in 2011 !!!!, any chance we get it in this century?

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OOoo
OOoo Oct 31, 2022

3 years later, nothing changed.

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Daniel Hamann
Daniel Hamann Jan 28, 2023

Hello @Angélica Luz
is there meanwhile a solution for this topic?

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