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I cannot delete attachment which no more needed. No "Delete" button or icon displayed.

Roscoe Li
Roscoe Li
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December 18, 2024

I cannot delete attachment which no more needed. No "Delete" button or icon displayed.

The Sub-tasks are cloned from others together with Attachments. The Attachments need update so I downloaded copies and want to delete the no need ones.

But no "Delete" button at all. 

Can someone help me? Thank you.

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Hans Polder
Hans Polder
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December 18, 2024

Hi @Roscoe Li 

Welcome to the community!

Please see this documentation: Delete an attachment in an issue | Jira Cloud | Atlassian Support.

If you don't see any trash-bin icon, it will likely be the case that in the project permissions, the permissions to remove attachments are turned off for you(r role). In that case, you should reach out to the project admin (or Jira admin) to get further support.

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Roscoe Li
Roscoe Li
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December 18, 2024

Thank you Hans.

As I cannot see "Delete" nor trash-bin icon, I'll touch admin firstly to fix the access.

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Hans Polder
Hans Polder
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December 18, 2024

Good luck! Please let me know once you've got the answer/solution :)

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