Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can't see time logs of my colleagues in Tempo reports/ logs

Hi,

We've decided to test Jira's time planning and reporting apps such as Tempo.
The whole point of this test was to see how time planning and reporting works, so we could switch from another software to Jira.

My colleagues log their time regularly and I can see it in History.
Снимок.PNG

But there are no logs in the card or time plans/reports. I can only see my logs.

Снимок3.PNG


What is the problem here?   

1 answer

1 accepted

0 votes
Answer accepted

Hi @Yelena Tovkacheva

When logging time in Tempo on Cloud, the information is synced to JIRA, but the worklog owner and description are anonymized as JIRA displays worklogs in several places and does not respect the worklog visibility settings in Tempo (https://tempo-io.atlassian.net/wiki/spaces/KB/pages/488931333/Why+do+the+worklogs+appear+with+the+author+Tempo+Timesheets+instead+of+the+user+s+name).

To view the worklogs of other users in Tempo, you need to either have the "View all worklogs"permission for the project or the "View team worklogs" permission to view worklogs of the members of your team (https://tempo-io.atlassian.net/wiki/spaces/KB/pages/377291063/Cannot+see+other+users+worklogs).

Best regards,
Susanne Götz
Tempo team 

Hi, 

The second link is dead. Could you please update? 

 

Thanks!

Thank you! Really quick!

The doc highlights something that I guessed that we were experiencing: 

"Cloud instances: Please, bear in mind that the permission could take up to an hour to kick in permanently even if it looks like it has already happened."

Curiously, a team mate in the same group can see all the worklogs but I cannot yet. I suppose it will work itself out sooner than later.

Thanks once again!

Nacho

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you