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Happy to elaborate; on social media after this fails. Last invoice number: AT-273380087. When your done extorting $30 a month from me please confirm it's been cancelled on the email address associated to that account.
Welcome to the Atlassian community.
As another user of the products I'm sorry you are having a bad experience.
If you want to talk directly to Atlassian about your bill you will need to open a support case with them by selecting the My Account option at https://support.atlassian.com/contact/#/ or go to this page
This space where you have posted is a user community, not a direct line to Atlassian support. We can offer our sympathy, empathy, and suggest solutions, but we can't actually do anything about your subscription or billing.