I can't find the Issue Collector tab in projects - Jira Software

[Kym Lam Sam]

Hi there,

I'm trialing out Jira Software and want to create an Issue Collector. I can find the 'Issue Collector tab in the main settings, but I get this:

I then go to Projects (I even Googled this and checked all the community answers, following every instruction) but I can't see another Issue Collector tab:

Would someone be able to point me in the right direction with this please?

Kym

[Alexey Matveev]

Hello,

You have a next-gen project and next-gen projects do not have the collector tab. If you want to use issue collectors, you would need a classic project.

[Kym Lam Sam]

Ah ok. How would I change it to be a classic project?

[Alexey Matveev]

You need to be a Jira Administrator. 

You can read this guide on how migrate between next-gen and classic projects:

https://confluence.atlassian.com/jirasoftwarecloud/migrate-between-next-gen-and-classic-projects-957974933.html

[Paul Booth]

A year later and this is still the case! Very dissapointing. 

[Benjamin Thvedt]

Took a minute to figure out. Turns out you gotta create a "company managed" project to use the issue collector with the new interface. I was reading out of date documentation for a while and old solutions from google and got confused for a bit. 
So if you have admin privileges, first you gotta make sure your project is of the type "company managed" and NOT "team managed" - and then when you go to your project, choose project settings on the top bar, then look in the sidebar, and find the issue collectors section there.