I can not assign incidents to a user. What should I do?

I can not assign incidents to a user. What should I do?

2 answers

This widget could not be displayed.

The user should have "Assignable User" project permission.

Jobin, tenho outros usuários que consigo atribuir tarefas.

Apenas os novos que não estou conseguindo.

This widget could not be displayed.

You need to have "assign" permission and they need to fall into "assignable user"

Jobin, tenho outros usuários que consigo atribuir tarefas.

Apenas os novos que não estou conseguindo.

It's still the same answer - check that this user is "assignable"

Cara,

Tu é administrador do JIRA?
Verifica no Permisisona Scheme quem são os 'Usuários\Grupos' que tem a permissão de "Assignable" e vê se tu tem a permissão de "Assign" issues.

André,

Acredito estar procurando no lugar errado pois não consigo ver quem são.

Sou administrador sim, mas conheço bem pouco.

Atenciosamente,

Almir Rivas

Have a look at https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

You can get to the right permission scheme via the project header -> permissions or by going into the administration section and finding the list of schemes and clicking on the one your project is associated with.

Almir

You can run the permission helper in order to understand why it's not possible to assign tickets to this particular user. Please follow the documentation below:

https://confluence.atlassian.com/display/JIRA/JIRA+Admin+Helper#JIRAAdminHelper-PermissionHelper

Cheers

Luciano Fagundes

Thank you very much! It worked now!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

280 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you