I can not assign incidents to a user. What should I do?

I can not assign incidents to a user. What should I do?

2 answers

0 votes

The user should have "Assignable User" project permission.

Jobin, tenho outros usuários que consigo atribuir tarefas.

Apenas os novos que não estou conseguindo.

0 votes

You need to have "assign" permission and they need to fall into "assignable user"

Jobin, tenho outros usuários que consigo atribuir tarefas.

Apenas os novos que não estou conseguindo.

It's still the same answer - check that this user is "assignable"

Cara,

Tu é administrador do JIRA?
Verifica no Permisisona Scheme quem são os 'Usuários\Grupos' que tem a permissão de "Assignable" e vê se tu tem a permissão de "Assign" issues.

André,

Acredito estar procurando no lugar errado pois não consigo ver quem são.

Sou administrador sim, mas conheço bem pouco.

Atenciosamente,

Almir Rivas

Have a look at https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

You can get to the right permission scheme via the project header -> permissions or by going into the administration section and finding the list of schemes and clicking on the one your project is associated with.

Almir

You can run the permission helper in order to understand why it's not possible to assign tickets to this particular user. Please follow the documentation below:

https://confluence.atlassian.com/display/JIRA/JIRA+Admin+Helper#JIRAAdminHelper-PermissionHelper

Cheers

Luciano Fagundes

Thank you very much! It worked now!

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