I am unable to import test cases due to an error

Parth Modi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 5, 2024

Unable to import test case due to an error although all the fields I have configured seems correct in the CSV file. Also I have saved CSV file with UTF-8 encoding.

 

image.png

 

Still I am receiving below error

 

{ "errors": [

 

{ "elementNumber": 0, "errors": { "customfield_13958": "Field 'customfield_13958' cannot be set. It is not on the appropriate screen, or unknown." } },

{ "elementNumber": 1, "errors": { "customfield_13958": "Field 'customfield_13958' cannot be set. It is not on the appropriate screen, or unknown." } } ], "issues": [], "warnings": []

}

 

Can someone please help me debug this issue.

2 answers

2 accepted

0 votes
Answer accepted
Parth Modi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 28, 2024

Mainly priority icons were causing the problem. Once, I removed them import started working.

0 votes
Answer accepted
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 6, 2024

Hi @Parth Modi and welcome to the Community!  The error indicates that one of the fields you are mapping in the import does not exist on the screen for the project you are importing to.  I would recommend opening your Screen Scheme, finding the Create Issue Screen for the Test issue type and checking that all mapped fields exist on the screen.  HTH

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events