I am not able to assign tickets to myself

[Prashanth Karunakaran]

I am not able to assign tickets to myself, tried by adding all type of roles

[Rebekka Heilmann _viadee_]

Hi @Prashanth Karunakaran and welcome to the Community!

Are you the Jira Admin? You can check your permissions with the Permission helper (you'll find that with  the Ctrl + K search or directly from the Issue menu). You need the "Assignable User" permission. You could have all the project roles in the world - if the permission scheme doesn't grant that role this specific permission, it won't work.

Another reason may be that you are trying to assign yourself a Jira *Service Management* issue when you don't have an agent license?

[Prashanth Karunakaran]

Hi @Rebekka Heilmann _viadee_ ,
I am added to that permission as well. but still i am not to assign the ticket

[Prashanth Karunakaran]

@Rebekka Heilmann _viadee_ How to see if i have the agent license ?

[Rebekka Heilmann _viadee_]

But you can assign the issue to other users?

Can you double check what type of project you're working in to rule out a JSM license issue? 

[Prashanth Karunakaran]

@Rebekka Heilmann _viadee_  No, i am not able to assign, i am not able to edit the assignee

[Prashanth Karunakaran]

it says company-managed project

[Prashanth Karunakaran]

@Rebekka Heilmann _viadee_  How to check if i have the license?

[Stephen_Lugton]

@Prashanth Karunakaran you already asked about this in another question 1 hour earlier: I am unable to assign jira tickets to myself, despite being added in the required groups as well as asking as a reply in another question thread. 

Please only ask your question once so we can best help you rather than having different people trying to help with the same issue asking you for the same information.