I am a Jira Admin yet it says I do not have access and need to speak with a Jira Admin

When attempting certain operations, such as creating a new dashboard: Jira will refuse me access on the grounds that I do not have permissions.

I am a member of the administrators group, and the administrators group is a member of Jira Administrators.

I can do most types of admin tasks.. but a few deny me like this.
Do I have something configured incorrectly?

Thanks,

-Stephen

3 answers

1 accepted

Apparently create new dashboard requires Jira-User permission along with admin rights

0 votes

Being an admin doesn't give you all permissions. You should have Create User and Create Shared Objects global permissions to create and share dashboards, filters etc.

https://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions

I had those permissions.. However apparently I was not a member of the Jira Users group. Odd since I could do all of the basic user tasks, but not some of the admin tasks.

Confirmed - it turns out you need to be a "User" to be able to share dashboards and queries, even if you are already an Administrator.

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