How to write a JQL to show date when issue status CHANGED FROM "X" TO "Z"

[Eric_Mertens]

I know that the following JQL :

status CHANGED FROM "X" to "Z" AND status = "Z" 

gives me all issues i currently need for my report.

However i would like to show the specific date the status changed from X to Z.

In my query result i get 'created date' and 'updated date' but those dates differ from the date the status changed.

Anyone can assist?

Thx!

[Andy Heinzer · Accepted solution]

Hi everyone,

I understand that Eric has asked for a way to easily find the date that an issue transitioned from one status into another. While JQL does have historical searching for terms like 'Changed' or 'during', these are limited in how much then can help here because an issue can potentially execute the same transition more than once.  Since JQL is designed to return Jira issues, there is not a way to search for this data in JQL alone, with native Jira at least. Thomas has suggested using a custom field to record the date when this transition happened, which could be helpful in some cases when setting up a project, but isn't helpful for existing projects without this setup yet. 

Tarun has also suggested using a 3rd party plugin for Jira like Scriptrunner that might be helpful here.   If you're wanting to create a JQL with this information for the sake of using that filter in a board or dashboard, then I would recommend trying Thomas or Tarun's suggestions here.

However if you don't need this as a saved filter, and just want to find the specific times when transitioned happened for an issue, perhaps this approach will help:

For Jira Server users, there is a way to find this data, but you have to run some SQL queries against your database to find clear dates for this kind of transition. Check out the KB https://confluence.atlassian.com/jirakb/how-to-obtain-issue-change-history-from-database-933695139.html It provides some SQL queries you could use to find specific transitions and the times they happen to issues in a Jira Server environment.  This might not help for all use cases, but if you want to find when issues changed a status value, this KB can help with that.

For Jira Cloud, well, I would like to apologize that there isn't a great way to do this in Cloud right now. In Jira Cloud, you don't have access to the SQL database, so you can't use the same steps above (unless you were to take a full XML backup of Cloud and import that to a Jira Server site, which is NOT as trivial as it might sound.) But I did find a marketplace solution that might help in https://marketplace.atlassian.com/apps/1217474/advanced-export?hosting=cloud&tab=overview appears it would let you export this kind of transition data into a CSV or XLS export file.  From there, you could probably then use some spreadsheet filtering to more easily locate this information against those issues. Perhaps this would help as a solution to finding that information in Jira Cloud.

Regards,
Andy

[Deleted user]

And when might one expect to be able to carry this out in Jira Cloud?

Seriously...why does everything useful need to be paid like a vig to a Mafioso?

[Cristhian Benitez]

All anwsers to issues are buy this plugin or suscribe to this app. Its really anoying

[Eric Faigan]

My company originally had JIRA on prem and I was able to get most of what I needed with regards to analytics.  Then we moved to JIRA Cloud and the simplest thing that even a basic SAAS solution would offer, is not available to JIRA Cloud users.  You must constantly search the Atlassian Marketplace for yet another add-on to purchase.  Moreover, in most cases it's just me that needs the functionality, but I have to be fleeced and pony up an amount based on total licenses (400).  I am too lazy to look for an alternative solution and like most of you, my company is well vested with Atlassian to just abandon ship.  But I am sure there must be a better alternative out there - these guys set the bar really low.

[Wojciech Izdebski]

As a workaround you can manually specify date of change like in example below.

If the raport is for short period is should work

status CHANGED FROM "X" TO "Z" on 2020-04-03

Works also on Jira Cloud :-)

[Martin Breuer]

status changed to ("In QA", "IN PROGRESS") AFTER "-1w"

Works as well like charm, so you can easily list issues that, for example, reached a status in the past time range 

[Karl Becker]

Thank you Martin! This sure looks like the solution, and hopefully can be marked as the correct solution.

[Tina Park]

I changed the query to a date for my purposes

AFTER "2022/03/20"

 works like a charm - thanks!

[Ian Rutgers]

with Tina's edit to the query, it worked like a charm :-)

[Scott McDonald]

Hello @Ian Rutgers

New to advanced JQL here - hoping you can help me with this question.  When I want to use the days syntax, what is the different between using "-1D" and "1D"?

For instance, my full JQL is issuetype = "Hardware Refresh" AND status changed FROM OPEN TO ("Awaiting Shipping Notification") AFTER "1D", but it's not returning anything, even though the status on the ticket was changed yesterday.

issuetype = "Hardware Refresh" AND status changed FROM OPEN TO ("Awaiting Shipping Notification") AFTER "-1D" does return that ticket. 

Thank you in advance,
Scott

[Ian Rutgers]

Hi Scott, 

Sorry for the slow response.  TBH i don't have a good answer.   I use "project = "ISSGFA" AND issuetype not in (Epic) AND NOT updated > -3d AND status in ("In Progress", "In Review") AND issuetype not in (Initiative)  to return aged stories that are -3d more than 3 days old.

I would have found a similar query in a Jira forum copied, tried and modified for my needs.

Sorry I could have been more help... that being said I do look forward to understanding what you found out.

Cheers,

Ian

[Scott McDonald]

Thank you @Ian Rutgers 

This seems to have worked for me - issuetype = "Hardware Refresh" AND status changed FROM OPEN TO ("Awaiting Shipping Notification") AFTER "-1D" does return that ticket. 

My question in terms of querying is around the negative sign in front of the 1D.  What's the logical difference between 1D and -1D?   

Thanks you,
Scott

[leyvaen_taylor]

Check out: https://university.atlassian.com/student/path/849533-gain-project-insights-through-jql for an excellent intro to JQL.

Simply put if I search for issues with: createddate >= -1d it will return everything created since yesterday (more than or equal to -1day ago). You could also use less than so createddate < -1d would return issues created before yesterday. 

If I search for created >= 1d it is looking into the future (everything created more than or equal to 1d in the future) so would return no results. The future ones are useful for fields like Due date for example. 

You can get started with the Jira basic search where you choose the fields (E.g. Project, Issue Type and so on) and add a date field like createddate/specify the time frame. Then you can switch to JQL view and Jira will generate the JQL for you. 

[Tarun Sapra]

As Thomas as mentioned about using post-functions for populating date fields. Similary for all the issues upto now in your JIRA instance if you want to display the transition date then just add the "Scripted field" from the "Script runner" add=on. This will show the date of the transition from older issues as well in the futre issues and this field can be displayed in the issue navigator of the search result.

[Eric_Mertens]

Where can i find the "Scripted field" from the "Script runner" ?

Available in Jira Cloud?

[Thomas Schlegel]

Scriptrunner is a paid plugin for Jira. If you didn't buy it, you won't see the field.

[Kirk J Gould]

Yes, that is true.  But we have purchased Scriptrunner so how might we find it?

[Mohammad Shafiei]

how Can We create a field with out ability to see it & Fill Automatically

i mean where shout i add Field ? Creat or edit or View ?( imean I dont want to see it anybody else)

Do you know the script of it to fill the Fields Automatically?

@Tarun Sapra 

[Chingiz Fazliahmadov]

@Mohammad Shafiei  @Kirk J Gould @Eric_Mertens 

If you could fill in the required script, please share, I will be very grateful.

[Thomas Schlegel]

Hi Eric,

you can't get this date with JQL.

If you want to have this for future issues, you can add a custom field to your project and fill this custom field with the current date in a workflow post function of the status change from X to Z. So the date is persisted and you can query it.

[Eric_Mertens]

This sounds like a option worth a try....thx!

[RPN]

If it is not possible via JQL, is there another option/interface (REST, Sql/Database) to get the Status-Changed DateTimes from Jira? We need it to print velocity/process reports.