How to write a JQL for Team NOT equal to

[Awais Jibran]

Hi All,

I am trying to write a JQL with the Team not equal to, but I haven't been successful and the JQL is not returning anything.

Not successful

Team not in 87

OR

Team != 87 

but I am able to query as follows 

Successful Queries

Team = 87

OR

Team in (87) 

What I am missing?  

[Andrew Heinzer]

The values for that field also include the possibility that the issue in Jira is NULL for that field.  This commonly happens anytime that specific field has no value at all yet.   In those cases the issue isn't actually returned by a query of

Team != 87

Instead you will likely need to include an additional query to look for issues that might have a NULL value (empty value) for that field, such as with:

(Team != 87 OR Team is EMPTY)

This should return both issues with any other value for that field and issues without any value for that field.

[Awais Jibran]

This did not resolve the problem, not sure what is wrong with JIRA JQL with `Team` param.

[Andrew Heinzer]

Are you using the Portfolio of Jira add-on?  If so, that app for Jira will create a custom field called "Team".  But by default this field isn't actually used the same way as other fields in Jira Core/ Jira Software.  

If you want to make this field display in Jira Software, then I'd recommend following the steps in Showing Portfolio custom fields in Jira Software.

[Philipp Serfling]

I have encountered the same problem and realized that the fieldname "Team" is somehow referring to 2 fields.

If you use the autocompletion and then write e.g. 

cf[10011] not in ("87")

it might work!