I am using Jira via OnDemand cloud service. If I go to Administration > System > System Info, it states: Location of atlassian-jira.log/data/jirastudio/jira/home/log/atlassian-jira.log
How can I get to/view that log file?
I have an add called Script Runner that allows you to see the logs:
go to the administration panel
click on the Add-Ons tab
on the left side, under "Script Runner" click on Built-in Script
the build-in scripts page will open, the 'view server log files' option will be at the bottom of the page.
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