How to use ScriptRunner to create a new issue when an existing issue closes?

[Alyssa Priddy]

I am using a System Disposition issue type and when that issue is moved to a status of complete AND the field "unit" is "OCIO" I want to automate the creation of a new issue (a new issue type, as well..."System Decommission") and I want to automatically assign it to someone and link it to the one I just closed out.....BUT I know NOTHING about coding nor ScriptRunner....except when I went to the Atlassian Summit, everyone said it was the Holy Grail. Can someone assist???

[Gaston Valente · Accepted solution]

Alyssa,

You can start by the docs: https://scriptrunner.adaptavist.com/latest/jira/quickstart.html

they are complete and comprehensive with a lot of examples

You can achieve what you want with an script listener or post function

[Alyssa Priddy]

Thanks, @Gaston Valente! This is helpful

[Gaston Valente]

Let us know if you have any trouble!

The guys from adaptavist are answering questions on the community all the time and you have dedicated section to post specific questions:

https://community.atlassian.com/t5/Adaptavist/ct-p/adaptavist

[Jeanne Howe]

Hi Alyssa,

I am looking to do something very similar. Have you been able to get this to work?

[Alyssa Priddy]

Jeanne- 

Hello! YES! With the help of one of our Developers, we were able to use Groovy to create automation within our post function.

Our code looks like this:

((Map) issue.fields.issuetype)?.name.trim() == 'System Disposition'  && ((List)issue.fields.customfield_14403)?.collect { it.value }?.any { it == 'OCIO' }&& ((List)issue.fields.customfield_13601)?.collect { it.value }?.any { it == 'Retire' || it == 'Replace with New System (Not WD)' } && ((Map) issue.fields.status)?.name == 'Done'

[Jeanne Howe]

Alyssa,

Thank you so much for sharing the code.

If I understand this correctly, this code determines whether or not an issue gets created (it needs to meet all of the parameters). Is there a post function to actually create the issue? Are you setting default field values, or does the actual Create Issue screen pop up and users fill in the information?

Jeanne

[Alyssa Priddy]

Jeanne if I am understanding your questions correctly, we have put this command with the post function of the "DONE" status of our issue type. As seen below:  It must be placed under the SET ISSUE STATUS TO LINKED STATUS OF THE DESTINATION WORKFLOW STEP in order for the automation to work.....so after I publish this workflow and I mark one of my issues as DONE, a clone link automatically pops up on the view issue screen (but the create screen does not automatically pop up) and there is a cloned issue with a different issue type and specific assignee...

[Jeanne Howe]

Perfect! Thank you so much!!