For one of the projects I'm working on Jira is used as a bug-tracking application. However, not everyone can be given a account.
I've used the label-field so far as an alternative for the "Assignee"-field. But as we are adding more and more bugs this becomes less managable because labels are also used for other stuff. Which makes it less easily visible to see who's currently responsable for which bug.
Is there a somewhat more elegant way around this (except obviously for creating more accounts)
Your assignee must be a user.
As Joe says, JSD allows for another type of user, the "customer", but for JIRA to work properly, your assignee must be a user.
The only "elegant" solution is for you to use it properly, and grant accounts to those who actually need them, either as JIRA users, or JSD customers.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG