I have encountered such a problem, a large number of issues' ResolutionDate isn't correct, they were imported from CSV, the CSV file was wrong, it was 8 hours in advance of real time, which leading to some issues' resolutiondate earlier than the createddate.
Now I want to fix them by updating the database.
These issues dispersed in 60 projects, and these projects have already been used. But fortunately I have a custom field named BugID, all imported issues' BugID contain the phrase "BugFree ", so I can screen all import Issues by BugID.
The problem is, I found ResolutionDate in jira_schema.jiraissue table, and custom fields BugID is in jira_schema.customfieldvalue table, their relationship is linked by ISSUE this column. How can I update the ResolutionDate by screening the table jira_schema.customfieldvalue?
How to write the SQL statement?
I am currently using this SQL statement to deal with this problem, but it can only solve part of the issues' problem.
set RESOLUTIONDATE = DateAdd(HOUR, 8, RESOLUTIONDATE)
where RESOLUTIONDATE < CREATED
My OS is Windows Server 2008 R2 and my SQL Server is Microsoft SQL Server 2008.
Thanks very much.
The better approach would be to use the rest api to update the issues: https://docs.atlassian.com/jira/REST/latest/#d2e2937
If you interact with the database directly - you'll need to restart JIRA afterwards (I would suggest having a database backup ahead of time) as well as doing a reindex of the instance.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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