How to unlock locked fields for Jira OnDemand?

Hi guys, how can I unlock a locked custom field (e.g. Epic name) if I use an OnDemand Version of Jira? Any clue?

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You can't, because you need to amend the database directly and that's not possible in OnDemand.

I think you'll need to raise a support call with OnDemand support - I don't know if they'll allow unlocking (fields are locked for a reason), but there's no harm in asking

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