How to unflag an issue when it's not blocked anymore?

Nils Medina
Contributor
November 15, 2024

I want my automation to:

  1. flag an issue when it's blocked by another issue
  2. unflag when it's not blocked anymore

To cover these cases, I've created some automations that work for some cases:

  • When blocking issue is added → Flag blocked issue
  • When blocking issue is resolved → Unflag blocked issue

However the issue doesn't get unflagged when all blocking issue are unlinked. I tried this automation but it doesn't work for some reason.

image.png

Questions:

  • What's wrong with the rule above?
  • Is there an easier way to achieve my goal? (vs creating multiple rules to cover all cases)

1 answer

0 votes
Marc - Devoteam
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November 15, 2024

HI @Nils Medina 

Try the following automation, set blocks or is blocked by to your need

Screenshot 2024-11-15 at 11.20.53.png

Nils Medina
Contributor
November 15, 2024

@Marc - Devoteam that did not work.

Interestingly I just checked the audit log and it marks the automation has working in my tests:

audit.png

 

So I thought maybe the issue comes from the action, not the trigger. I added a simple label edit to the rule to validate this assumption, but still nothing happens :/

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