How to undelete a project

[Mark Vermeulen]

My system admin accidentally deteled a project. I have Jira OnDemand so no direct access to the database.

Is there a way to undo this action?

If not is there a way to backup and restore to prevent future loss?

[Nic Brough -Adaptavist- · Accepted solution]

Even with database access you can't do it. A deletion really is a delete - it's gone. Your only option is looking at a backup. For OnDemand, you'll need to ask Atlassian.

[Melisa]

There is now an option in https://xxx.atlassian.net/jira/settings/projects/trash

[ehruska]

What's the quickest way to contact support in this regard?

[Nic Brough -Adaptavist-]

Log an issue at https://support.atlassian.com

[Charlie Green]

Thanks Nic for hte quick response. I understand. I'll contact support.

[Charlie Green]

Just for clarification. If I have JIRA OnDemand and a project was accidently deleted, there is absolutely no way to recover the project? Is this correct?

[Nic Brough -Adaptavist-]

As above. Project is gone. May be on backup. Contact support to see if they will/can restore it.

[Jobin Kuruvilla [Adaptavist]]

You can get the previous day backup (I hope you have one running!), and restore that project alone.

http://confluence.atlassian.com/display/JIRA/Restoring+a+Project+from+Backup

If you don't have XML backup, restore the DB backup to a new server, export to XML and do what is described above!

[Mark Vermeulen]

Too bad this does not apply to Jira OnDemand.

[Jobin Kuruvilla [Adaptavist]]

oops.. onDemand!