How to unblock ticket when blocking linked issues were resolved?

Dana Pliavinska April 7, 2024

Hey there,
I hope somebody will be able to help me, because I'm struggling with this task for 2 months((
I need to move from Blocked to Reopen status issue, when all linked issues, which were blocking it go to Closed, Merged or Not relevant statuses. 
I have this rule
Screenshot 2024-04-08 at 09.36.41.png

And this log
Screenshot 2024-04-08 at 09.36.03.png

Always no actions performed.. Maybe you can help me to find what I'm missing((

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Dexter de Vera
Community Leader
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April 8, 2024

Hi @Dana Pliavinska ,

Base on the Action details from screenshot. It passed condition using blocks (you have linked issue type blocks. So "For Linked Issues" you should use blocks (this will get the issue under blocks linked issue) instead of blocked by. 

You can try this sample automation:

**** sample status "Closed", "Merged", "Not relevant"

When: Issue transitioned - select sample status

If: Related issues condition - Linked Issues - blocks - Are presented

For Each: Branch rule / related issues - Linked Issues - blocks

     If: Related issues condition - Linked Issues - is blocked by - All match specified JQL:

                   status in ("Closed", "Merged", "Not relevant")

               Then: Transition issue to Reopen

image.png

Hope it helps!

Dana Pliavinska April 8, 2024

Thank you @Dexter de Vera !! It finally works!

Like John Funk likes this

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