Good afternoon,
I'm trying to turn on the notifications so that I can receive an email everytime there is a change on the ticket I've made, I selected the notifications in the parameter system but I still don't receive it. Can you help me please ?
Best regards,
Lou Primault
Hi @lprimault
Welcome to the community.
To address this issue you can try to check the notification setting by
Hello Lou,
Can you provide more information such as Notification scheme configured, what is your role in the ticket, is the role added in the Notification?
Regards,
Megha
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