Users of BigPicture and BigGantt often ask us about the audit comments generated by the plugins. For example:
We are trying BigGantt and we have one question since we do not see this option in configuration. Is there a way to disable ticket comments when a task is moved?
We do not need this because we are constantly moving tasks, and our tickets are filling with a lot of comments like "Moving task ... via BigGantt Plugin for JIRA"
This is one of the questions which is frequently asked in our support channel, which is answered below:
In order to turn off the comments from Gantt execute following steps:
Below is screenshot presenting key sections for this configuration
Hey, @Jean Canazzi you are right! :)
BigPicture and BigGantt configuration have changed since 2017.
Configuration items, in Jira app administration, have been reorganized into new sections.
The setting for sending/not sending email notifications is now located in the Task configuration section:
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