How to turn OFF 'Email notifications are OFF until' pop up?

Aditya F5
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December 14, 2021

Hi, we are on the free trial of Jira cloud.

I would like to know if there is a way to turn off the recurring pop-up on every screen of Jira that shows 'Email notifications are OFF until...'.

I understand this pop-up triggers when we have breached the amount of email notifications of 50 per day on free trial. I am not looking for an upgrade (since we don't require email notifications as such) but just wanted to know how to switch off this pop-up message that keeps on coming on every Jira screen and is so strategically placed that to hinder your work in addition to being an annoyance of course.

Screenshot 2021-12-14 at 7.57.37 PM.png

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Brant Schroeder
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March 28, 2022

@Aditya F5 The only way to turn it off is by upgrading to a Standard/Premium plan.  It is important for you to know that emails are not going out.  If this is occurring often it is probably time to upgrade.

Amir Colnect May 14, 2024

So it's intentional that this alert can't be turned off and will appear everyday just to piss people on the free plan off?

Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 14, 2024

@Amir Colnect it is to inform you that emails are not going out because the limit has been exceeded.  If you exceed that on the first day of the month it would then popup every day to let you know that emails are not going out.  This is important information to know since none of the communications that you are sending out will actually reach the customer.  

Amir Colnect May 14, 2024

Nothing is important if I don't want to keep being reminded of it. Each time I open a new tab or refresh an issue, I see the warning again, even though I've clicked the X. One X click would be enough for the sessions or even keeping it in localStorage but seems Atlassian is determined to not allow to disable this but keep it as a way to bug the client

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