How to test accessability to Amazon Q

[Andreas Voigt]

I successfully connected JIRA Software to Amazon Q by creating a new user and adding the API token to the Amazon system.
However, Amazon Q seems not to be able to render the content from JIRA. I added all possible information sources (comments, titles etc. in Amazon Q).

Any ideas how to test in Amazon Q if content of JIRA is accessable?

[Jehan Bhathena · Accepted solution]

Hi @Andreas Voigt 

I haven't tested this connection personally but I remember one use where Amazon Q creates a Jira Ticket on your behalf.

What you can tryin the Amazon Q interaction :

* Create a Jira Ticket

* Ask about information from a previous ticket

I'm assuming you're using your own users API token? If not then you might want to test the other users permissions too about if they have relevant access to the info needed.

[Andreas Voigt]

Hi @Jehan Bhathena   

Thank you for your reply. I want to test whether I can access the content of the JIRA boards. E.g. comments, issues, names of epics, etc.  

[Andreas Voigt]

Usually I would expect to ask Amazon about the content, but while trying, I did not get a sensible, meaningful, answer,  

[Jehan Bhathena]

Yes

I would agree to that.

I think the best way to make this better would be to give a thumbs down to irrelevant answers on the Amazon Q reply to train it better.