Is there a way to strip out or modify an issue summary when creating an issue via email. Since a lot of the issues are created from forwarded emails, it would be nice to be able to strip the "FW: " out of the email subject since that is what is used as the issue summary.
I'm afraid there's no way for JIRA remove the FW and RE headers on the subject. JIRA mail handler doesn't have a parameter for that. I just created an improvement request for that, so feel free to add your notes and suggestions on it:
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG