How to store add-on properties on JIRA cloud using REST Api Edited

I currently working on JIRA cloud addon. I want to store my addon properties on JIRA cloud by using REST apis. I refered this tutorial

 According to this for saving the properties, I used this REST call

Request :



 Response :

"status-code": 404,
"message": "Add-on with key does not exist."

 Could you please give me a solution to fix this or is there any other way to store add-on properties on JIRA cloud.


1 answer

0 votes
Stephen Deutsch Community Champion Jul 25, 2017

It sounds like the add-on key is not correct. Check your atlassian-connect.json file again and make sure that it matches the key there exactly. Everything else seems to be correct.

I checkd the key. It is correct. And again i check this call. I got success responce.



 In here i used basic auth and i authenticated as host user. Do i need to authenticated  as addon. 


Were you able to fix this issue ?

I'm having the exact same issue.


Any news on this?

I encountered the same problem. However, I authenticated with


from my plugin.



I did the call above via Firefox REST Plugin while logged in.

When doing the same thing programmatically in my plugin I see the following in my log:

PUT request for "<plugin-key>/properties/testProperty" resulted in 201 (Created)

Created GET request for "<plugin-key>/properties/testProperty"

GET request for "<plugin-key>/properties/testProperty" resulted in 200 (OK)

But the values are all null

Sorry, didn't document the Firefox REST call:



Content-Type: application/json

And being logged in in another browser tab in Jira/Cloud.



  "status-code": 404,

   "message": "Add-on with key does not exist."


I've got the sample problem... did anyone find an answer?

For me it's now working - I had a problem parsing the returned Json. But it's only working programmatically - not when called via the Firefox Rest client in the browser.

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