How to specify link direction when importing issues via external system CSV import

Following the directions in the manual and in, I am able to import new issues into JIRA from a CSV file and to specify issue links between the new and existing issues.

Unfortunately, for this issue link

NameOutward DescriptionInward Description
Implementationimplementsis implemented by

and this csv file:

Issue Id
new one

it always imports a new issue "new one" and outward links it to the existing TEST-1. (new one implements TEST-1)

Is is possible to directly specify an inward link in the CSV file? I would like to specify "new one is implemented by TEST-1



1 answer

1 accepted

When importing through CSV and defining links, the row represents the source issue, while the issue id or key which is specified in the appropriate "Link" column is the destination issue. A link from source to destination is always an outward link - if you want to create an inward link, you need to swap the source and destination. This, however, will not work well for existing issues - if you create a row for TEST-1 in your example, if the issue exists you'll need to have columns for all its fields, otherwise they will be reset to default values. So I don't think this will work for you.

You could look at the JSON import instead, where you can specify which is the source and which is the destination issue. Another option is to write up a Script Runner groovy script to create the links, provided that you have the mapping for the issues. Or you could do the same via REST.

This is an important hint that CSV import will reset all fields of existing issues that are not present in the csv!

Thank you for the clarification.

I will look into the REST option.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,802 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot