How to specify NEW LINE or TAB during CSV import

Hi there,

When importing how do I specify special characters such as 


in text fields such as Description 

thanks and regards

1 answer

This widget could not be displayed.

For those make sure to wrap the value in double quotes. 

Capturing data that spans multiple lines

Use double-quote marks (") in your CSV file to capture data that spans multiple lines. For example, upon import, JIRA will treat the following as a valid CSV file with a single record:

Summary, Description, Status
"Login fails", "This is on
a new line", Open

Does this method from the documentation actually work for people?  It does not seem to work for me.  "Import from CSV" for Jira Cloud still eats newlines.  There is an open bug for both Cloud and Server:

that says the documentation quoted above is incorrect as written, and gives a workaround, but the workaround mangles other fancy formatting like lists.  The bug is marked as "Verified" by Atlassian, but has unfortunately been sitting around for 2 years with no end in sight.

Not working for me either!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

144 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you